FAQ

1 / Payment options

I offer cash on delivery or pick up as well as credit cards and e-transfer options. 

2 / Pick up and delivery

You can pick up your products at an arranged time. 

I am happy to deliver products within the Brantford area. Items in stock are ready for delivery within 48h. For goods that need to be customized the delivery time will be longer.

Shipments outside Brantford can be done on request, feel free to contact me for delivery terms and pricing. 

3 / Returns

Your happiness is of great importance to me. If you are dissatisfied in anyway I am happy to make it right. Contact me and we can look for the appropriate outcome. 

4 / Customized items

Every item in the store is made by me, making them one of a kind. I offer a variety of colors for every piece but am happy to tailor them to your wishes, making your item extra special. Feel free to contact me with special requests.

5 / Gift Cards

I currently don't offer gift cards.